Welcome to Our Maintenance & Repair Concierge Service

Your Eyewear, Our Priority

At MyEyeGems, we're committed to providing exceptional service that extends beyond the initial purchase. Our Maintenance & Repair Concierge Service is designed to keep your eyewear looking and performing its best, whether you purchased from us or not.

Maintenance Plan Holders

If you've already invested in our Maintenance Plan, you're entitled to a range of premium services, including:

  • Complimentary Repairs: Expertly repair any damage, big or small.
  • Professional Polishing: Restore your eyewear to its original luster.
  • Lens Adjustments: Ensure a perfect fit and optimal vision.
  • Priority Service: Expedited turnaround times for all your repair needs.
  • Return Shipping: We will provide complimentary return shipping on your first use of your Maintenance Plan.

Non-Maintenance Plan Holders

Even if you haven't purchased a Maintenance Plan, you can still experience:

  • Premium Repairs: Expertly repair any damage, no matter the cause.
  • Professional Cleaning: Restore your eyewear to its original luster.
  • Lens Adjustments: Ensure a perfect fit and optimal vision.

 

 Please note that all Maintenance Plans are only available domestically.